Politique d’expédition

At Zynvo, we are committed to delivering your orders in a timely and reliable manner.

Processing Time

All orders are processed within 1–2 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery time is 7–14 business days, depending on your location. Please note that delivery times may vary due to customs processing, holidays, or carrier delays.

Shipping Costs

We are pleased to offer Free Shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at help.zynvo@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. If you need to change your address, contact us immediately. Once an order has been shipped, we cannot modify the shipping address.

Shipping Delays

Delivery times are estimates only and may be affected by customs delays, weather conditions, or other unforeseen circumstances.

Questions

If you have any questions regarding shipping, please contact us at help.zynvo@gmail.com. We are always happy to help.